Every two years the Washington State Department of Health through the Division of Behavioral Health and Recovery (DBHR) conducts a patient satisfaction survey of all the licensed facilities in the state.
Generally, the facilities are viewed favorably by the participants, however Recovery Options Northwest rated well above average.
In 2011
60.2% of the participants in all Washington State outpatient and intensive outpatient programs were Very Satisfied with the services they received.
94.1% of Recovery Options Northwest patients were Very Satisfied.
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87.8% of the participants in all Washington State outpatient and intensive outpatient programs said they were treated with Respect.
100% of Recovery Options Northwest patients said they were treated with Respect.
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64.7% of the participants in all Washington State outpatient and intensive outpatient programs found group sessions Very Helpful.
88.2% of Recovery Options Northwest patients found group therapy Very Helpful.
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66.8% of the participants in all Washington State outpatient and intensive outpatient programs found individual counseling Very Helpful.
88.2% of Recovery Options Northwest patients found individual counseling Very Helpful.
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62.7% of the participants in all Washington State outpatient and intensive outpatient programs would come back again
94.1% of Recovery Options Northwest patients would come back again.
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59.7% of the participants in all Washington State outpatient and intensive outpatient were Very Satisfied with the comfort and appearance of the facility.
94.1% of Recovery Options Northwest patients were Very Satisfied with the comfort and appearance of the facility.
In 2009
60.6% of the participants in all Washington State outpatient and intensive outpatient programs were Very Satisfied with the services they received.
84.2% of Recovery Options Northwest patients were Very Satisfied.
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87.7% of the participants in all Washington State outpatient and intensive outpatient programs said they were treated with Respect.
100% of Recovery Options Northwest patients said they were treated with Respect.
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65.6% of the participants in all Washington State outpatient and intensive outpatient programs found group sessions Very Helpful.
84.2% of Recovery Options Northwest patients found group therapy Very Helpful.
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67% of the participants in all Washington State outpatient and intensive outpatient programs found individual counseling Very Helpful.
94.7% of Recovery Options Northwest patients found individual counseling Very Helpful.
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63.1% of the participants in all Washington State outpatient and intensive outpatient programs would come back again
94.7% of Recovery Options Northwest patients would come back again.
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59.1% of the participants in all Washington State outpatient and intensive outpatient were Very Satisfied with the comfort and appearance of the facility.
84.2% of Recovery Options Northwest patients were Very Satisfied with the comfort and appearance of the facility.
In 2007
58.9% of the participants in all Washington State outpatient and intensive outpatient programs were Very Satisfied with the services they received.
83.3% of Recovery Options Northwest patients were Very Satisfied.
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87% of the participants in all Washington State outpatient and intensive outpatient programs said they were treated with Respect.
100% of Recovery Options Northwest patients said they were treated with Respect.
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64.1% of the participants in all Washington State outpatient and intensive outpatient programs found group sessions Very Helpful.
88.9% of Recovery Options Northwest patients found group therapy Very Helpful.
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62.9% of the participants in all Washington State outpatient and intensive outpatient programs found individual counseling Very Helpful.
100% of Recovery Options Northwest patients found individual counseling Very Helpful.
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60.4% of the participants in all Washington State outpatient and intensive outpatient programs would come back again.
66.7% of Recovery Options Northwest patients would come back again.
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